Information about Gigfunding

How it works

How it works 


1.Hire local skills you need through the marketplace

2. Pay for the skill, at the normal market rate

3. The skill is volunteered by a kind, friendly neighbour

4. All the money is donated to causes you and the volunteer choose.


 

Skills might include: 

Coaching, mentoring, kids entertainment, consultancy, illustration, teaching things, language lessons, dance classes, live music performances, yoga teaching, cookery classes, DIY guides, gardening advice, fixing things, music composing, product photography, copywriting, comedy performances, tech development, making things, counseling, graphic design, video editing, arts and crafts, music mixing, singing lessons… you get the idea. 

 

It’s all about creating a more fun & sustainable way for everyone to support causes we love and need. It's about diversifying the way everyone can support and drive social changeAnd it's a way to build trust and tackle loneliness within our communities through meeting your neighbours. 



Key terms explained:

Hirer

The person who is looking for a particular skill or task to be carried out. They pay for this service and the money goes to local causes.


Volunteer

The person who offers their skills on a voluntary basis.


Cause

The chosen charity or non-profit that the funds will be donated to.


Gig

The job that is carried out by the volunteer for the hirer. 


How to use the platform

#1 Create your profile. add your picture, description, choose who you are fundraising for.

#2 Verify yourself. using your bank details

#3 Post a listing. you can Volunteer a skill or Request a skill.

#4 Connect with a neighbour. Ether someone hires your skill, or you hire someone elses, OR you fulfil someone's request. 

#5 Make the payment. if you're the Hirer, you need to pay for the skill at this point, BEFORE the skill is exchanged. 

#6 Fulfil the gig. This is when the magic happens. Volunteer your skills to help someone else, or hire someone elses. 

#7 Leave a review. We want to know if your neighbour did a good job, and it's a chance to show some appreciation :) 


FAQs

What is Gigfunding?

Gigfunding is your local fundraising marketplace. You can hire a skill or volunteer your skills locally, and all the money paid goes to causes you choose. 


Is Gigfunding free to use?

Yes, it is a free service with no fees for individuals or causes. As a UK registered non-profit organisation, we invite you to give a donation so we can continue to keep the platform running. We like to practise what we preach and rely on the same method of fundraising we offer causes. The fate of Gigfunding is in your hands!


How does Gigfunding work?

You can hire or volunteer skills through the site. The skills for hire will cost market rates, and all the money is donated to the causes the hirer and volunteer choose. See How it works for more detail.


What can I use Gigfunding for?

You can use the site to hire skills locally or volunteer your skills to neighbours to raise funds for causes you care about. You cannot use Gigfunding for harmful or illegal activity, see our Terms of Use for full details.


Who is Gigfunding for?

The platform is designed to be beneficial to all in your community, but currently under 18s cannot use the site due to liability and safeguarding considerations. 

We recognise that an online platform may be tricker for over 75s to use, but we hope that in the spirit of Gigfunding, neighbours and family members can help them to benefit from it. 

We plan to make Gigfunding as inclusive as possible for people with different-abilities and will continue to work on this. For more information see the Digital Inclusion question below.


How is Gigfunding funded?

Currently the project is completely self-funded, and volunteer run. In our first year (2017) we won £15,000 of grant funding, and have gratefully received £1645 through crowdfunding since. We are in the process of applying for private investment loans, to see us through our first 3 years of startup, to self-sustainability. You can see our Investment deck yourself here.


How does Gigfunding make money?

We are non-profit cause (A non-profit CIC), so we invite users to pay-what-they-feel to us for the service. This is an optional donation, not a fee, but we hope you can see the value in contributing to sustain the platform. Without donations, Gigfunding will not be able to continue and this is part of our philosophy of sharing the ownership of the project with YOU, the members.


Are the gigs insured?

Gigfunding does not currently insure gigs. We can’t yet afford to create this feature yet. We strongly advise you to seek out your own insurance as a hirer and volunteer; AND to check the other party has insurance too. We are taking precautions in this early stage not to allow high risk gigs to be arranged through the platform, and we are exploring our options for insurance at a later date in our development.


Are users' identity verified? 

Our current site is able to verify someone's identity through a STRIPE account sign up, but please note, this is not foolproof. This simply identifies they are a real person. We do check users profiles, and monitor the site and listings, however we want to emphasise the importance of using your own judgement to take every precaution you can to be safe when meeting other users. Meet in public spaces, ask for professional reviews, insurance proof, verified identities on other sites etc. And if for any reason you do not feel safe with another user, please walk away, and we will refund you.


Are all listings moderated?

Yes, before listings are live we are not able to verify them, but once they are on the site we will be checking and moderating them and will remove anything deemed inappropriate. 


How can I contact the team?

You can email us directly at pasco@gigfunding.org and we’ll get back to you as soon as possible. You can also use the live chat widget at the bottom left of your screen. Please bear in mind we’re only a small team of volunteers at this stage, so please be patient for a reply. 


When was Gigfunding founded? 

In 2017, when our two co-founders were living in different continents. We have had a slow, organic and patient journey bringing this idea to reality. Dive deeper here.


What’s Gigfunding impact so far?

In 2018 with a part time volunteer team of three we proved the concept with our prototype, raising £2,285 for 31 different causes, through 41 gigs. 

 

What is Gigfunding longer term vision?

Go to the About page and follow the links to dive deeper into the system change we hope to achieve.


Is there anything I can't use Gigfunding for?

You cannot use Gigfunding for illegal or harmful activities. The Gigfunding team hold the right to block activities and users deemed inappropriate for our community. 

(If you spot something inappropriate please email us immediately on pasco@gigfunding.org with the subject URGENT)


What are the future ideas and visions for Gigfunding?

As soon as possible, we want to enable Gift-Aid on our donations to charities as this will generate considerably more money for all the causes. 

We plan to build relationships with corporations who want to discount skills for disadvantaged hirers. We love the idea that neighbours with less financial freedom can still get access to the skills they require and desire, particularly upskilling related gigs. 

We want people to eventually be able to choose multiple causes on their profile. This is currently limited by our manual process of payments and accounting. 

We want to enable digitally excluded members to have access to the site via tablets set up in community centres and charity shops. 

We want to enable our causes to have access to the highly skilled individuals, via pro-bono match making. This too would need a form of corporate sponsorship. 


What skills should I hire?

You can request pretty much any skill you want (as long as it is legal of course!)

Here are some ideas below, but the possibilities are endless.


Dog Walking

Hedge trimming 

Piano lessons

Photography

Help moving house

Computer assistance 

Painting

Window cleaning

Language lessons

Flat pack furniture building

Business advice

Hair dressing

Consultancy


What should I offer?

You can volunteer pretty much any skill you want (as long as it is legal of course!)

Here’s a few questions to help get you started: 


What are you an expert in?

What do other people come to you for help with?

Do you own a resource that isn’t getting used enough?

What is the thing that you do better than anyone else?

What’s your profession? 

Are there skills you offer your friends for free? 

What do you enjoy doing for others?


How do I get started?

Sign up, create your profile and post a listing! You can visit the How it works page for more info.


Will this take paid jobs away from small business owners?

We think there may be some instances of this, but it will only be a tiny percentage, and doesn’t outweigh the overall positive impact. 

We feel that more skills will be hired because of the fundraising element creating Requests that would otherwise not have been hired at all

Eg. Sarah wants her bathroom repainted, but can’t justify spending £200 to do it. However, now she knows about Gigfunding, she can feel content in spending the money, as she knows all the money is going to local causes she loves. The painter might only offer the job as a one off, for the year, but Sarah could hire them again, external to Gigfunding, giving the painter a new paying client. 

We also feel many of the gigs will be tasks that would have normally been favours; eg. Watering your neighbor's plants, doing that job for a mate or walking your friend’s dog. 


Why can’t people earn some money through the platform?

We decided we didn’t want to begin with this model, as we felt it might attract people to the platform who were more incentivised by their own income, than giving or connecting with others. We are seriously considering adding this feature at a later stage, and we will listen to our community to help us decide.


How do I propose a new cause to be fundraised for? 

Email us directly, and nominate the cause you love, or ask someone from that cause to get in touch: pasco@gigfunding.org


What is Gigfunding doing to include ‘digitally excluded’ people?

This is something we have had on our minds since day one. Inclusivity is what we’re all about, enabling everyone to connect and give, in the way they want to and can. At this very early stage, the only way we can currently enable digitally excluded people use the site is through a buddy system.


Buddy system

We know that older people and those less physically able might not be able to use our website. We are therefore enabling our members to post on behalf of others. This might be carers, children, friends or neighbours. We ask that when you post in this way, you make it explicit that this is on behalf of someone else, and it will then be up to the other person to take the necessary precautions to ensure safety. 

We don’t yet have any budget to put towards digital inclusion, but here are some of the ideas we have to make it happen, as soon as possible:

Charity Events

We plan to attend events that are set-up by the causes being fundraised for on Gigfunding. This way we can meet people in person, who are keen to join in, and create offers and requests on their behalf.  

Charity shop & community centre tablets

We will set up tablets in easy to reach places to create access points to Gigfunding. Charity shops make the most sense, as they can have their cause on the platform, enabling a new way to fundraise for them, while being in the shop. We can also train the shop keepers to guide people through the site. 

Community Phone Line

We want to continue to harness the collective power and generosity of our community, this is why we plan to have a volunteer led phone line, where we enable other users to sign up digitally excluded neighbours. This way, even if someone only has a phone, they can still participate on Gigfunding.


What if my question wasn’t answered here?

Please send us your questions to: pasco@gigfunding.org and if it’s asked frequently or just a brilliant question, we’ll add it here!